Privacy Policy

In the context of your use of our website www.scalou.com (hereinafter referred to as "Services"), we, Scalou s.r.o., ID: 178 42 824, with registered office at Příčná 1892/4, Nové Město, 110 00 Prague 1, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 377694 (hereinafter also referred to as "Scalou"), are the controller of your personal data. The controller of personal data is the one who determines the purposes and means of processing, in simple terms, the one who decides why and how personal data is processed. Below we provide our contact details in case you do not find answers to your questions in this document or do not understand some of the information provided.

What personal data do we process and how do we obtain it?

A. We primarily obtain your personal data from you: When you register in our application and create a user account with us. If you create a user account with us, we will need your e-mail and password that you choose for login. When you make a purchase on our website, we will need your contact details, primarily your name and e-mail. We will also need information about how you will pay for your order. Every time you make a purchase through our Services, we record information related to the purchase (i.e. purchase history). When using our Services, certain information may be collected passively. This primarily includes IP address, browser type and operating system type. We also use cookies and navigation data. B. In some cases, we obtain your personal data from third parties. If you choose to log in to our Services using external identity providers (e.g. social networks such as Google), you will provide us with your name, email address, date of birth and other information that is available from your profile.

For what purposes do we process your personal data?

When delivering the discounts/vouchers you have selected for products or services of our partners, when handling your possible complaints, verifying the availability of a given product or service, at Scalou we process your personal data for purposes related to fulfilling our obligation to deliver you a discount/voucher for goods or services of our partners. Your data also helps us to manage, improve and develop our Services, among other things through their analysis. When communicating with our customer line, please note that your call may be recorded. We also use your contact details to send you information about offers that might interest you. For this purpose, we will contact you primarily via e-mail, SMS or other electronic communication means.

To whom do we disclose your personal data?

We share your personal data with the following recipients: • With the partner whose products or services you have purchased a subscription for through our Services • With the payment method provider (e.g. ČSOB) • With our suppliers, primarily persons who ensure the delivery of your orders • With IT, hosting and marketing service providers • With providers of statistical, database and other software tools Based on legal regulations, under certain conditions we may be obliged to share your personal data without your consent with third parties (for example with law enforcement authorities, etc.).

Cookies

On our website, we use so-called cookies, i.e. short text files that are stored on your computer when loading the Scalou website. Thanks to cookies, we can identify the way you work with the website content and thus personalize our communication with you. Consent to the placement of cookies is voluntary. You can block some or all cookies or delete those that have already been set. Detailed information about cookies and the possibilities of blocking them in various types of web browsers can be found at www.aboutcookies.org. Our website uses retargeting technologies provided by external advertising systems. This allows us to show visitors to our website our targeted advertisements in various advertising networks.

How do we process your personal data and how is it secured?

Personal data processing takes place manually and automatically in electronic information systems, in electronic or paper form. Your personal data is processed primarily by our employees and processors. We have adopted appropriate organizational and security measures to protect your personal data from any accidental loss, destruction, misuse, damage and unauthorized or unlawful access. With processors who process your personal data for us as the controller, we have concluded relevant contracts to ensure adequate protection of your personal data. Employees and processors who participate in the processing of your personal data are bound by confidentiality.

What are your rights in the area of personal data protection?

You have the right to object to the processing of your personal data. You can also object when we process your data for direct marketing purposes. a) Right of access – You have the right to obtain confirmation of whether and what personal data we process, including the right to copies of personal data. b) Right to rectification and completion – If you find that your personal data is inaccurate or incomplete, you have the right to ask us to correct and update it. c) Right to erasure – In some cases, you have the right to ask us to erase your personal data. d) Right to restriction of processing – In some cases, you have the right to ask us to restrict the processing of your personal data. e) Right to portability – You have the right to request that we transfer your personal data to a third party. f) Right to lodge a complaint – If you believe that there has been a breach of obligations, you have the right to lodge a complaint with the Office for Personal Data Protection. If you decide to exercise any of the above rights against us, please write to us at the e-mail address info@scalou.com.